Customer Testimonials


“Unlike many things in life in 2023, I feel like I can reply on Chesapeake Boat Basin to take care of me when it comes to new boating purchases and service on my current Boston Whaler and Mercury outboards. Great people standing behind what they say and the products they sell. I highly recommend them.”

–K. Brooks Ballance, Mechanicsville, Virginia, Boston Whaler 250 Outrage owner

 

“Wonderful people to deal with. Very customer oriented and responsive. Sales, demo, and delivery was top notch and professional in every respect. Warranty service has been excellent (though very minor). Very competent service people who know the boats, engines, and electronics thoroughly. They have my full trust and confidence in maintaining my boat.”

–W. Scott Thompson, Richmond, Virginia, Boston Whaler 320 Vantage owner

 

“I have the highest regard for the entire staff from Lisa and Clay to Ariel and Tracey and Patrick. All are totally responsive and have gone above and beyond.”

–Thomas Braun, Deltaville, Virginia, Boston Whaler 280 Vantage owner

 

“The team at Chesapeake Boat Basin is fantastic. They are well organized and highly committed to customer satisfaction.  From our initial visit until the time of delivery, they have met or exceeded our expectations in every way.  Thank you!” 

“Chesapeake Boat Basin is run the way a business should be run. They are customer focused in everything they do. Whalers are a great product and they do an awesome job supporting the brand.”

–Jim Mitchell, Warrenton, Virginia, Boston Whaler 320 Vantage owner   

“The Boston Whaler Vantage 28 is a good size boat for the Chesapeake Bay when things stir up. 3-4+’ chop this boat holds its own. Also rests really well on the boat lift. It’s a beauty!!!”

–Joseph D. Walsh, Kilmarnock, Virginia, Boston Whaler 280 Vantage owner

 

“Wow! My wife and I cannot believe how much we love our new Boston Whaler Montauk! We’ve never owned a boat before, and were a bit nervous about our first purchase … but Lisa and Clay went out of their way to help make the process so easy and enjoyable. Knowing we were rookies, they gave us so much time and patience … sound advice … and helpful expertise. Lisa and Clay are first-class professionals, passionate about their boats and their customers. And they’re good people you look forward to seeing again.”

Bill Powers, Urbanna, Virginia, Boston Whaler 170 Montauk owner  

 

Lisa & Clay,

We want to thank you, Clay and your staff for the superior service you provided for our purchase of a used Boston Whaler from your Marina. The experience was awesome and your concern for our safety was and is greatly appreciated.

Steve was very informative about the boat and always followed up on our questions and requests promptly.

Dennis appears to truly enjoy his job. He was very helpful and ensured that the boat and trailer were in excellent condition for our 7 hour drive home.

We had been looking for a used Boston Whaler Sport 150 for a long time. The boat, trailer and engine exceeded our expectations. The pictures did not do it justice.

Thank you again for a great buy and excellent service in finalizing the transaction. You certainly made it worth the trip.

Sincerely,

Kit & Dave Novak

 

“Our experience in purchasing our 2013 170 Montauk from Chesapeake Boat Basin could not have been better and I can’t say enough about their superior customer service. Aerial, was no exception and made every effort to answer my questions and if she didn’t know the answer right then, she found the answer and got back with me immediately.”

–James Wagner, Halifax, VA, owner of a 2013 Boston Whaler 170 Montauk